Order processing
Orders are processed within 1–3 business days, excluding weekends and public holidays. After dispatch, we email tracking information for every order.
Shipping rates and delivery estimates
Delivery times are estimates, not guarantees. The exact shipping charge is shown at checkout before payment.
European Union
- Processing: 1–3 business days
- Transit after dispatch: 8–18 business days
- Total estimated delivery time: 9–21 business days
- Tracked shipping: €5.90
- Free tracked shipping on orders over €99
United States
- Processing: 1–3 business days
- Transit after dispatch: 5–11 business days
- Total estimated delivery time: 6–14 business days
- Tracked shipping: $3.99–$14.99 depending on order weight
- Free tracked shipping on orders over $99
United Kingdom
- Processing: 1–3 business days
- Transit after dispatch: 4–14 business days
- Total estimated delivery time: 5–17 business days
- Tracked shipping: £4.99
- Free tracked shipping on orders over £75
Canada
- Processing: 1–3 business days
- Transit after dispatch: 8–14 business days
- Total estimated delivery time: 9–17 business days
- Tracked shipping: CAD $9.99
- Free tracked shipping on orders over CAD $125
Australia and New Zealand
Estimated transit after dispatch is 8–18 business days. Available shipping charges are displayed at checkout.
- Australia: free tracked shipping on orders over A$165
- New Zealand: free tracked shipping on orders over NZ$205
Sweden
Free tracked shipping on orders over 1,150 SEK.
Fulfilment location
Orders are fulfilled and shipped by our international fulfilment partner. The shipping location depends on product availability and the order destination.
Customs and import fees
Prices displayed on our store include taxes collected at checkout where applicable. Depending on the destination and shipment origin, additional customs duties, import taxes or carrier handling fees may apply. Charges not collected at checkout are the customer’s responsibility.
Possible delays
Delivery may take longer because of customs processing, seasonal order volumes, weather or local courier delays. We will do our best to keep you informed about unexpected delays.
