Can I cancel my order?
Yes. Orders can be cancelled within 24 hours after purchase. If you wish to cancel your order, contact us at info@nordavory.com and we will process your cancellation and refund as soon as possible.
How do I return or exchange an item?
We offer a 14‑day return period starting from the day your order is delivered.
Items must be unused, unwashed, and in their original condition.
To start a return or exchange, contact our support team and we will guide you through the process step by step.
What payment methods do you accept?
We accept Visa, Mastercard and PayPal.
What are your shipping times?
Orders are processed within 1–3 business days.
Delivery typically takes 5–12 business days, depending on your location.
You will receive a tracking number by email once your order has been shipped.
Where do you ship from?
We ship from our international fulfillment locations to ensure product availability and efficient delivery.
Your order will be shipped from the location that can deliver the fastest based on current stock.
What if my item arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, contact us within 5 days of delivery.
We will replace the item or issue a refund according to your preference.
How are products packaged?
All items are packaged securely by our fulfillment team to ensure they arrive in excellent condition.