Order Processing
All orders are processed within 1–3 business days.
Weekends and public holidays are not included.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Shipping Locations
We work with trusted international logistics partners to ensure fast and reliable delivery.
Orders are shipped from the nearest available fulfillment center based on product availability and destination.
Shipping Costs
We offer simple and transparent shipping rates:
• Free shipping on all orders over €99
• Standard shipping fee of €5.90 for orders below €99
Shipping costs are calculated and displayed at checkout before completing your purchase.
Delivery Times
Estimated delivery times by region:
• Europe (EU): 7–14 business days
• United States: 5–11 business days
• Canada: 8–15 business days
• United Kingdom: 7–14 business days
Delivery times may vary slightly depending on customs processing and local postal services.
Customs & Import Fees
Orders shipped internationally may be subject to customs duties, VAT or import taxes, depending on your country’s regulations.
These fees are the responsibility of the customer.
Tracking
All orders include tracking.
Tracking information will be sent to your email once your package has been dispatched.
Possible Delays
While most orders arrive within the estimated timeframe, delays may occur due to:
• High seasonal order volumes
• Weather conditions
• Customs inspections
• Local courier delays
We will always do our best to keep you informed if any unexpected delays occur.